Privacy Policy for Amana Makkah / Holy Makkah Municipality (HMM)

This Privacy Policy applies to the Amana Makkah mobile application (to be renamed to Holy Makkah Municipality) (“App”), published on Google Play by Holy Makkah Municipality (HMM) (“we”, “us”, “our”).

1. Information We Collect

• Basic user information (such as name or employee identifier, if login is required)
• App usage data to improve performance and user experience

2. How We Use Information

• Provide and operate the application services
• Improve user experience and service quality
• Ensure security and technical stability
• Communicate with users when required

3. Information Sharing

• We do not sell or share user data with third parties
• Data may be disclosed only if required by law or by an official authority

4. Data Security

Appropriate technical and organizational measures are applied to protect user data from unauthorized access, alteration, or disclosure.

5. Data Retention

User data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

6. User Rights

• Request access to their data
• Request correction or deletion of their data
• Stop using the application at any time

7. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.

8. Contact Us

Email: melemam@holymakkah.gov.sa